If your camera is not recording any events, there are a few things you can checkReinstall the app first (if it was working fine before)
- Make sure the power supply and network connection of the camera are normal.
- Check if the camera is offline.
- Check if an SD card is inserted or subscribe to a cloud storage plan without storage, the camera cannot save any recorded events.Check if the motion detection function is turned on and the notification reminder is enabled.
- Check also if there are any message notifications in the app.Kindly open the Aosu app Settings Motion Detection Disable “Adjust Automatically” if it’s enabled Adjust the Detect Sensitivity to FarMax.
- This will boost the camera’s detection capability.Kindly check if the camera has an available firmware update. Go to Camera settingsFirmware updates, then Update.If it’s still not recording, kindly take a screenshot of your Events tab and send it to us. If you need further help, look for online support on the aosu app.