# “Everything About Cloud Storage” - How to Manage AosuProtect+

**URL:** <https://community.aosulife.com/t/everything-about-cloud-storage-how-to-manage-aosuprotect/6781>\
**Category:** aosu Quick Tips & Guides\
**Created:** [July 15, 2026, 7:55am UTC](https://community.aosulife.com/t/everything-about-cloud-storage-how-to-manage-aosuprotect/6781 "2026-07-15T07:55:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![aosu\_Captain](https://yyz2.discourse-cdn.com/flex034/user_avatar/community.aosulife.com/aosu_captain/32/676_2.png) [@aosu\_Captain](https://community.aosulife.com/u/aosu_Captain)\
**Post date:** [July 15, 2026, 7:55am UTC](https://community.aosulife.com/t/everything-about-cloud-storage-how-to-manage-aosuprotect/6781/1 "2026-07-15T07:55:12Z")

</div>

Your privacy and control over your data matter to us.

If you no longer want to use facial recognition or aosuProtect+, you can clear your facial recognition data directly in the aosu App and cancel your subscription by following the instructions below.

## 1. To delete specific videos from cloud storage

Go to **Events** , tap **Select** , choose the videos you want to remove, and then tap **Delete**.

 ![637E074C-CF5A-40f5-99C2-02BC34DA8847](https://canada1.discourse-cdn.com/flex034/uploads/aosulife/original/1X/098557a69fdc97fdc91b26fc2fd6f33d3105560f.jpeg)  
 ![7A013DB7-BEFA-4d2d-8447-DF4B0A61A604](https://canada1.discourse-cdn.com/flex034/uploads/aosulife/original/1X/5aa8bb9367fa3fcc44e03f0922291a227470d4c7.jpeg)

## 2. How to delete facial recognition data

The steps may vary depending on your device model.

### For all video doorbells

Open the aosu App and go to: **Settings → Facial Recognition → Uninstall Skills**

 ![image](https://canada1.discourse-cdn.com/flex034/uploads/aosulife/original/1X/dc9f916677387edb9599e0d283fba83e5b7e0301.jpeg)

### For other supported camera models

Open the aosu App and go to: **Settings → Face Management → Clear Facial Data**

 ![5eecdaf48460cde5f49a1ceeb6fd4ee4298f8b78e2deb21875b8339e1c4c2483c0ac5a37a008e7ffd08509556868857aa156a98577f418d57b5fdcdc8a5d0b54f39c27f0a2341514b4f1e8f6a707f7bddf48d6213075cce595181952e4fbe43f](https://canada1.discourse-cdn.com/flex034/uploads/aosulife/original/1X/f960bbf0c766167802e64bdbc02ac405a6869e73.png)

> Please note: Clearing facial data cannot be undone. Any saved or recognized faces will need to be added again if you enable the feature in the future.

## 3. How to cancel your aosuProtect+ subscription

To stop future subscription renewals, please cancel the subscription.

Open the aosu App and go to aosuProtect+

 ![5eecdaf48460cde5f49a1ceeb6fd4ee4298f8b78e2deb21875b8339e1c4c2483c0ac5a37a008e7ffd08509556868857aa156a98577f418d5100ad4818a1c6f49acdeb5ac07176b0252cae66b5ccad8c617554879f9e5f38652b65ccee232af11](https://canada1.discourse-cdn.com/flex034/uploads/aosulife/original/1X/b2d0ded6f16762d02e25510d6f8056b99d0d8763.png)