This is the second camera that after the software update and reboot the camera keeps saying « hello » every 3 seconds non stop. Does not connect to the network anymore and basically became defect after de update.
Hi, we’re sorry to hear about this issue.
To help our technical team check what happened after the update, could you please let us know the firmware/software version number after the update?
I’ve checked with our technical team for you. They recommend submitting this issue through Live Support in the app and providing the corresponding SN code.
This will allow our support team to access the necessary device data with your authorization and further investigate the issue.