# limited travel

**URL:** <https://community.aosulife.com/t/limited-travel/7197>\
**Category:** Ask aosu\
**Created:** [November 2, 2026, 1:08am UTC](https://community.aosulife.com/t/limited-travel/7197 "2026-11-02T01:08:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![blackstroud52](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@blackstroud52](https://community.aosulife.com/u/blackstroud52)\
**Post date:** [November 2, 2026, 1:08am UTC](https://community.aosulife.com/t/limited-travel/7197/1 "2026-11-02T01:08:30Z")

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The camera has lvery imited travel

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**Author:** ![aosu\_Captain](https://yyz2.discourse-cdn.com/flex034/user_avatar/community.aosulife.com/aosu_captain/32/676_2.png) [@aosu\_Captain](https://community.aosulife.com/u/aosu_Captain)\
**Post date:** [November 2, 2026, 2:41am UTC](https://community.aosulife.com/t/limited-travel/7197/2 "2026-11-02T02:41:28Z")

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Hi @blackstroud52,

So sorry to hear that your camera is experiencing limited travel/movement!

To ensure this gets checked and resolved properly, please reach out to [support@aosulife.com](mailto:support@aosulife.com). A dedicated support agent will personally handle your case via email.

Please kindly share:

Product SN (Serial Number) (located on the camera body or packaging)

A brief description of the issue

A short video showing the rotation/travel issue

Thank you so much for your patience while this is being taken care of!