# No audio when using the two-way talk function

**URL:** <https://community.aosulife.com/t/no-audio-when-using-the-two-way-talk-function/271>\
**Category:** Ask aosu\
**Tags:** video-doorbell, app-setting\
**Created:** [March 27, 2025, 8:50am UTC](https://community.aosulife.com/t/no-audio-when-using-the-two-way-talk-function/271 "2025-03-27T08:50:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aosu\_Captain](https://yyz2.discourse-cdn.com/flex034/user_avatar/community.aosulife.com/aosu_captain/32/676_2.png) [@aosu\_Captain](https://community.aosulife.com/u/aosu_Captain)\
**Post date:** [March 27, 2025, 8:50am UTC](https://community.aosulife.com/t/no-audio-when-using-the-two-way-talk-function/271/1 "2025-03-27T08:50:59Z")

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Follow the steps below to check and isolate the issue.Open the Aosu app click Settings Video Audio Two-way talk speaker Increase the volume.

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**Author:** ![robynlee1966](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@robynlee1966](https://community.aosulife.com/u/robynlee1966)\
**Post date:** [October 25, 2026, 8:38am UTC](https://community.aosulife.com/t/no-audio-when-using-the-two-way-talk-function/271/2 "2026-10-25T08:38:37Z")

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Is this option only available on premium accounts?