# One camera unable to sink with home station

**URL:** <https://community.aosulife.com/t/one-camera-unable-to-sink-with-home-station/7188>\
**Category:** Ask aosu\
**Created:** [October 26, 2026, 1:08am UTC](https://community.aosulife.com/t/one-camera-unable-to-sink-with-home-station/7188 "2026-10-26T01:08:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jylee968](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jylee968](https://community.aosulife.com/u/jylee968)\
**Post date:** [October 26, 2026, 1:08am UTC](https://community.aosulife.com/t/one-camera-unable-to-sink-with-home-station/7188/1 "2026-10-26T01:08:18Z")

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Install new (4) cameras solar cam D1 max kit, 3 cameras successfully sink with home station. One camera unable to sink. Try to scan and add multiple times, but fail to connect

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**Author:** ![aosu\_Captain](https://yyz2.discourse-cdn.com/flex034/user_avatar/community.aosulife.com/aosu_captain/32/676_2.png) [@aosu\_Captain](https://community.aosulife.com/u/aosu_Captain)\
**Post date:** [October 26, 2026, 1:08am UTC](https://community.aosulife.com/t/one-camera-unable-to-sink-with-home-station/7188/2 "2026-10-26T01:08:25Z")

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Hi,

We’re truly sorry to hear that you’re experiencing this issue!

To get this resolved for you as quickly as possible, please reach out to our dedicated support team directly through the app. Our live agents will be able to assist you one-on-one and investigate the details.

How to reach us:  
Open the aosu App ➔ Tap Support (bottom right) ➔ Select Online Support to start a chat.

Thank you for your patience and support!