I just bought a new camera and need to add this camera to my existing base which limits upto 4 cameras. I deleted one of the camera to accommodate this new camera. But the app still shows 4 devices (cameras) and won’t allow me to add new camera. I am assuming the base still have the old deleted camera in its memory. Any help will be greatly appreciated.
Hi,
We’re truly sorry to hear that you’re experiencing this issue!
To get this resolved for you as quickly as possible, please reach out to our dedicated support team directly through the app. Our live agents will be able to assist you one-on-one and investigate the details.
How to reach us:
Open the aosu App ➔ Tap Support (bottom right) ➔ Select Online Support to start a chat.
Thank you for your patience and support!