Product

Topic	Replies	Views	Activity
Welcome to aosu community! :wave: general-guidelines We are so glad you joined our aosu Community!. Here you’ll find security enthusiasts, product users, and smart-living lovers like you and me. Let’s explore safer and smarter living together — protecting peace of mind a…	2	372	November 11, 2025
About the FAQ Category	0	234	October 14, 2024
What should I do if the camera cannot be used after changing the Wi-Fi name or password? connection	1	265	January 19, 2026
Can I add 2 or more doorbell cameras to the HomeCortex? video-doorbell , general-guidelines	1	434	December 12, 2025
How to setup auto-tracking? auto-tracking	3	322	December 3, 2025
Notification settings video-doorbell , app-setting	4	2286	November 18, 2025
How to share the camera's access? app-setting	3	1747	November 13, 2025
What should I do in case of camera disconnection? connection	1	672	November 7, 2025
What should I do in case of HomeCortex disconnection? connection	1	318	November 4, 2025
How to set motion detection technology? app-setting	18	2388	November 3, 2025
How to do when solar camera is not charging? solar	3	2874	October 31, 2025
How to set a detection zone? app-setting	1	919	October 10, 2025
How to format the SD card? storage , app-setting	2	723	September 4, 2025
How to download the local video? app-setting	1	326	August 29, 2025
Does the camera support third-party device control? general-guidelines	5	1434	August 21, 2025
Why does my camera always prompt that the memory card needs to be formatted? storage	1	422	August 4, 2025
Can I download the stored recorded events? general-guidelines	2	262	July 28, 2025
The recording video delay app-setting	2	495	July 21, 2025
How to change WiFi connection to my HomeCortex? connection	0	211	July 14, 2025
Can I connect my camera with HomeCortex to an extender? connection	1	512	July 14, 2025
24-hour support app-setting	2	338	July 10, 2025
Work With third party account-Amazon Alexa, Google Assistant video-doorbell , app-setting	1	406	June 11, 2025
How to check the Wi-Fi signal strength? general-guidelines , connection	0	87	May 28, 2025
The solution when HomeCortex is offline connection	0	990	May 28, 2025
Can you connect an external hard drive to the USB port on the back of the HomeCortex? connection	0	273	May 28, 2025
How to turn off the doorbell anti-theft alarm? video-doorbell , app-setting	0	249	May 28, 2025
Will the camera record if it's offline? recording	2	405	May 28, 2025
Where are video events stored? What's the difference between Cloud Recording? cloud-recording	0	710	February 28, 2025
The difference between card and cloud recordings storage	0	1117	March 20, 2025
What's the ideal distance between the camera and the HomeCortex? connection	1	957	May 14, 2025

Welcome to aosu community! :wave:

general-guidelines

We are so glad you joined our aosu Community!. Here you’ll find security enthusiasts, product users, and smart-living lovers like you and me. Let’s explore safer and smarter living together — protecting peace of mind a…