Product

Topic	Replies	Views	Activity
Welcome to aosu community! :wave: general-guidelines We are so glad you joined our aosu Community!. Here you’ll find security enthusiasts, product users, and smart-living lovers like you and me. Let’s explore safer and smarter living together — protecting peace of mind a…	1	282	July 29, 2025
About the FAQ Category	0	156	October 14, 2024
How to set a detection zone? app-setting	1	669	October 10, 2025
How to set motion detection technology? app-setting	9	1680	September 15, 2025
How to format the SD card? storage , app-setting	2	519	September 4, 2025
How to download the local video? app-setting	1	233	August 29, 2025
Does the camera support third-party device control? general-guidelines	5	898	August 21, 2025
Why does my camera always prompt that the memory card needs to be formatted? storage	1	285	August 4, 2025
Can I download the stored recorded events? general-guidelines	2	159	July 28, 2025
The recording video delay app-setting	2	351	July 21, 2025
How to share the camera's access? app-setting	2	1236	July 18, 2025
Notification settings video-doorbell , app-setting	1	1438	July 16, 2025
How to change WiFi connection to my HomeBase? connection	0	115	July 14, 2025
Can I connect my camera with HomeBase to an extender? connection	1	325	July 14, 2025
24-hour support app-setting	2	242	July 10, 2025
How to setup auto-tracking? auto-tracking	2	194	July 2, 2025
Work With third party account-Amazon Alexa, Google Assistant video-doorbell , app-setting	1	266	June 11, 2025
How to do when solar camera is not charging? solar	2	1608	June 3, 2025
Can I add 2 or more doorbell cameras to the HomeBase? video-doorbell , general-guidelines	0	287	May 28, 2025
How to check the Wi-Fi signal strength? general-guidelines , connection	0	54	May 28, 2025
The solution when HomeBase is offline connection	0	689	May 28, 2025
Can you connect an external hard drive to the USB port on the back of the HomeBase? connection	0	180	May 28, 2025
How to turn off the doorbell anti-theft alarm? video-doorbell , app-setting	0	147	May 28, 2025
Will the camera record if it's offline? recording	2	293	May 28, 2025
Where are video events stored? What's the difference between Cloud Recording? cloud-recording	0	555	February 28, 2025
The difference between card and cloud recordings storage	0	826	March 20, 2025
What's the ideal distance between the camera and the HomeBase? connection	1	669	May 14, 2025
Can I use the camera without a cloud storage subscription? storage	2	932	May 14, 2025
How to do when device is not recording？ general-guidelines	0	1470	March 27, 2025
How to get the doorbell connected？ video-doorbell	0	943	February 28, 2025

Welcome to aosu community! :wave:

general-guidelines

We are so glad you joined our aosu Community!. Here you’ll find security enthusiasts, product users, and smart-living lovers like you and me. Let’s explore safer and smarter living together — protecting peace of mind a…