All of my recordings of doorbell are after someone had press the bell. There is no recording of person entering my front yard.
When a delivery person drops off a package, I only have video of them leaving my yard.
Is this normal?
Detection zone is covering all of front yard and set to far
Hi,
We’re truly sorry to hear that you’re experiencing this issue!
To get this resolved for you as quickly as possible, please reach out to our dedicated support team directly through the app. Our live agents will be able to assist you one-on-one and investigate the details.
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Open the aosu App ➔ Tap Support (bottom right) ➔ Select Online Support to start a chat.
Thank you for your patience and support!