Hi,
I was wondering if it is coming out anytime soon a upgrade on the software?
P.s I feel like the competition are creating a much bigger verify of affordable camera & keep updating the software for example wyze. I hope aosu can start working on some good updates
Thank you
Hi isaactabak56,
Thank you for your feedback! We truly appreciate you sharing your thoughts on our software and how we compare to others in the industry.
We are indeed working on several software enhancements, and we want to make sure these updates directly address what matters most to our users. To help us prioritize, could you let us know which specific areas youâre hoping to see updated?
For example, are you looking for:
Your detailed input will be shared directly with our product team to help shape our upcoming roadmap. Weâre committed to making aosu better with every update!
Best regards,
Hi aosu_Captain,
Thank you for the opportunity to provide more feedback.
Regarding the software enhancements, I believe improving the App interface/UI is essential. I recommend your team look at the Wyze app for inspiration, as they offer better features and a more intuitive user experience. Specifically, their motion tracking is very effective; it follows people or movement with a tracking circle similar to a professional camera system, which adds significant value.
Additionally, addressing device firmware performance for better battery optimization is a must. Currently, the battery drain is so significant that it limits my ability to use the cameras, which detracts from the productâs overall value.
I hope these suggestions are helpful for your upcoming roadmap.
Best regards,
Isaac T56
Thank you so much for these detailed suggestions!
We have officially recorded your feedback regarding the UI improvements (inspired by Wyze), the motion tracking visualizer, and the battery optimization. Your input is incredibly valuable to our product team as we plan our upcoming roadmap.
We truly appreciate your support in helping us improve aosu!
Best regards,
aosu_Captain
I agree with your points here. I have been a Wyze user for many years and just got started with Aosu. One thing I really appreciate with Wyze is the app experience. You can live stream for longer than 5 minutes, and playback is smooth and continuous instead of jumping event-to-event. You can watch straight through while still seeing event markers on the timeline, which is really helpful. I also like that when you open the app, you immediately see live streams of all devices on the home screen. Their motion tracking was also much easier to figure out and adjust. Overall, their UI has come a long way and makes day-to-day use much easier.
Thank you for your valuable feedback! We have shared your suggestions with our product team for serious consideration. As a token of our appreciation, weâd like to offer you a one-month Cloud Storage trial. Please let us know which country you are located in so we can provide you with the correct redeem code. Thanks again for helping us improve!
@siennagarnet @isaactabak56
Thank you so much! I am happy to provide feedback if it helps your brand and products improve. 
I am located in Canada!
Hi,
Thank you for your honest feedback. I completely understand your frustrationâinvesting time and research into a security system only to have it sit idle when you need it most is incredibly disappointing.
We want to ensure we get this resolved for you. Could you let me know if you have already been in contact with our official support team regarding this charging issue? If so, did they help you identify whether itâs a hardware fault or environmental?
To help our technical team pinpoint the root cause, could you please provide a few more details when you have a moment?
Your satisfaction is our priority, and I will be following your case closely. Once we diagnose the issue, we can discuss the best path forward, including your interest in our newer wired models. Weâre here to help!
Your specific location (City/Country)
-USA - New York
The average outdoor temperature lately
-30F
The installation angle of the solar panel
-Towards the Sun
Following up here?
Hi aosu_Captain,
I am following up on my previous message regarding the battery issues Iâm experiencing in New York. As mentioned, the temperatures have been around 30°F, and my solar panels are positioned toward the sun, yet the battery remains dead.
I look forward to hearing your technical teamâs diagnosis and discussing the best path forward, including the possibility of testing a wired model / & a newer wireless device as previously mentioned.
Looking forward hearing from you soon
Best regards,
Isaac T56
hey not like you care or anything but i have some thoughts and i would be very happy if i could contact someone. first off doing a full power down and waiting 1-2 mins and turning it back on can do wonders for connectivity problems. i have a car radio and also this camera and 3 others that just dont get moving quickly like alot of people get accustomed to. these arent super computers they are cameras with low power specs. they move at the speed they move at. this camera unlike the others i have tried is of good quality optics and i love that. the mic is great too. but i have an issue with the sensitivity.
i bought this for a bird camera. its high resolution and can focus pretty close and pretty far so reasonable distance its on paper one of the best. it doesnt like to pick up motion. and its animal oriented.
give us a small animal option. like birds rabbits squirrels. this camera is perfect for wildlife. and its literally blocked out by the software. i bought it for animals. instead it tells me a car is doing a million things while its parked. or it ignores the animals and shows me leaves⌠you guys have the perfect product and its being misused on multiple fronts. lets us help you help us.