Can not create account on the app

I can not create an account using the app on my iPhone. The app asks for my last and first name and region and then jumps to asking for my password and re-entering the password. It does not ask for my email address. I’m using an iPhone 17. Thank you.

Hi,

We’re truly sorry to hear that you’re experiencing this issue!

To get this resolved for you as quickly as possible, please reach out to our dedicated support team directly through the app. Our live agents will be able to assist you one-on-one and investigate the details.

How to reach us:
Open the aosu App ➔ Tap Support (bottom right) ➔ Select Online Support to start a chat.

Thank you for your patience and support!