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How to do when device is not recording？
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6
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4165
|
August 3, 2026
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Can't receive the registration email
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5
|
181
|
May 21, 2026
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No voice in the recorded events
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3
|
420
|
April 20, 2026
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The camera was bounded to other account
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2
|
826
|
March 9, 2026
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Important Notice ❗️ Low Temperatures and Charging Issues? Here’s What You Need to Know
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8
|
2005
|
February 27, 2026
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Can I add 2 or more doorbell cameras to the aosuCortex?
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2
|
644
|
January 23, 2026
|
|
Welcome to aosu community! :wave:
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|
1
|
592
|
November 11, 2025
|
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Does the camera support third-party device control?
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5
|
2050
|
August 21, 2025
|
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Can I download the stored recorded events?
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2
|
662
|
July 28, 2025
|
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How to check the Wi-Fi signal strength?
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0
|
183
|
May 28, 2025
|
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C2E
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1
|
128
|
May 15, 2025
|
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Compatibility of doorbell
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|
2
|
195
|
May 15, 2025
|
|
Is the light illumination automatic?
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|
0
|
135
|
April 18, 2025
|
|
What is the phone number for customer service in Canada?
|
|
0
|
72
|
April 18, 2025
|
|
What is the significant of the infrared light?
|
|
0
|
41
|
April 18, 2025
|
|
Where is my refund?
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|
0
|
34
|
April 18, 2025
|
|
Why My camera automatically moves to extreme right or left location
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|
0
|
435
|
April 18, 2025
|
|
Aosu Community User Guide
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|
0
|
190
|
April 17, 2025
|
|
Are all cameras capable of recording continuously or 24/7?
|
|
0
|
2005
|
March 20, 2025
|
|
How to remove the C9C camera from the bracket?
|
|
0
|
1170
|
March 28, 2025
|
|
How much memory is included on the HomeCortex?
|
|
0
|
697
|
March 28, 2025
|
|
What does HD, SD, and UHD mean?
|
|
0
|
254
|
March 28, 2025
|
|
What is the USB-C cord used for?
|
|
0
|
484
|
March 28, 2025
|
|
What's the recommended height of the installation?
|
|
0
|
306
|
March 28, 2025
|
|
How to sync the timezone on the app?
|
|
0
|
359
|
March 27, 2025
|
|
What's the range for the camera to pick up events?
|
|
0
|
691
|
March 27, 2025
|
|
Can't receive notification in the night time, daytime is good
|
|
0
|
395
|
March 27, 2025
|
|
How to reset the panorama picture?
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|
0
|
598
|
March 27, 2025
|
|
The camera won't charge
|
|
0
|
4304
|
March 27, 2025
|
|
Where to find the SD card information?
|
|
0
|
1557
|
March 27, 2025
|