my camera went offline and now i can’t get it back on my net. it won’t accept anything
I’m sorry to hear you’re experiencing this issue.
May I ask if you’ve already tried removing the device from the app, performing a hard reset, and then setting it up again?
If you’ve already tried that and the issue still persists, could you please send the SN (serial number) of the affected device to aosu Captain via private message? We’d be happy to forward it to our technical team for further investigation.
Thank you!