Messing with the settings

Tips & Tricks
1

I am trying to find a way to see who is messing with the settings on my cameras I go to the bell :bell: on the top right and it just tells me who is deleting videos and that there was movement on the cameras and now I just subscribed to aosuprotect+ and I can’t find out how to use it please help

2

Hello, I understand your concerns, but please rest assured. We normally do not have permission to tamper with user camera settings. Please check the following:

  1. Has the device been re-bound?

  2. It’s possible you shared the device with a family member, who may have changed the camera settings.

Hopefully, this resolves your concerns. For more detailed assistance, you can find online support on the Aosu app; they will provide you with more professional solutions. Thank you for your support.