[Round 24 | aosu Security Quiz] Always-On Protection ✅

Ask aosu
7

If your AOSU security camera gets disconnected, it’s important to act quickly to restore the connection and ensure your system remains secure. Here’s a step-by-step guide to follow:

:magnifying_glass_tilted_left: 1. Check the Power Supply

  • Check the power adapter

  • Ensure the cable isn’t damaged or unplugged.

  • Try plugging into a different outlet or port.

  • If your camera is a solar powered one, check the solar panel is in a location that receives adequate sunlight and/or is not damaged.

  • Ensure the camera is turned off (Long press the POWER button for 5 seconds to start the camera)

:globe_with_meridians: 2. Inspect the WIFI Connection

  • Make sure Wi-Fi is working properly.

  • Check if the camera is within range of the router.

  • Reconnect it to Wi-Fi through the camera app if it dropped off the network.

:repeat_button: 3. Reboot the camera/devices

  • Restart the camera, router, and recording unit.

  • This can often fix temporary connectivity issues.

:locked: 4. Check for Tampering or Damage

  • Physically inspect the camera. If it was cut, moved, or unplugged, it could be vandalism — check nearby footage if possible.

:puzzle_piece: 5. Update Firmware / Software

  • Outdated firmware can cause instability.

  • Use the app to update the firmware.

:police_car_light: 6. If the Issue Persists

  • Contact AOSU for technical support.