T2 Ultra cuts active recordings after 9–11 seconds

My T2 Ultra is set to:

  • Intelligent Detection
  • Person Detection ON
  • Track Motion ON
  • Intelligent Detection REC Mode
  • Maximum event recording: 60 seconds
  • Battery: 100%

Despite this, recordings repeatedly stop after 9–11 seconds while the detected person is still visible and moving.

aosu has stated on this forum:

“If activity continues, the camera will keep recording in segments.”

That is not what my T2 Ultra is doing.

The problem is not the 60-second maximum. The problem is that the camera terminates an active event after ~10 seconds with no user control over minimum recording duration, post-motion recording, or event continuation.

My battery remains at 100%, so I also have no reason to accept aggressive battery-saving behavior at the expense of missing security footage.

Please answer directly:

  1. Is this behavior by design or a firmware defect?
  2. If it is by design, how is it consistent with AOSU’s statement that recording continues while activity continues?
  3. If it is a defect, when will it be fixed? Please provide an expected firmware/app update timeframe.
  4. Is there any current workaround that forces recording to continue while the detected person remains active?
  5. Will aosu add manual minimum/fixed recording duration or a Maximum Recording / No Battery Saving mode?

Until this is corrected, the camera can stop recording before a security event has ended and therefore cannot reliably perform its stated purpose of recording detected security events.

Please provide a specific technical response and, if this is a known defect, an expected date or timeframe for the fix.