A camera image may appear upside down (inverted) in the following situations:
Reversed Installation (Most Common)
- Mounted on the ceiling
- Installed under eaves
- Installed with the camera body upside down
In this case, the entire image will appear inverted.
You can fix it by going to:
Settings → Place Position → Turn ON “Inverse Image.”
Camera Was Adjusted or Moved
- The viewing angle was manually adjusted
- The camera was removed and reinstalled
- It was rotated during cleaning or maintenance
If the physical orientation changes but the image setting remains the same, the screen may appear inverted.
After Factory Reset or Firmware Update
The image direction setting may return to default after:
- A factory reset
- Reconnecting the camera to the network
- (In rare cases) a firmware update
If the default mode does not match the actual installation position, the image may appear upside down.
“Inverse Image” Was Accidentally Enabled or Disabled
If the setting was changed unintentionally, the display may appear reversed.
How to Tell the Difference:
- Ground appears at the top and sky at the bottom → Image is upside down
- Text appears reversed left-to-right → This is mirror mode, not inversion
In most cases, simply switching the “Inverse Image” setting will resolve the issue.
Key：
Please click Settings- Place Position, to turn off “Inverse image”.
If you installed the camera reversely, please turn on “Inverse image”.