Can't access recorded events

I have a model V8E2CA11 doorbell camera. I do not have a cloud storage account but a properly formatted micro SD card. It seems to record properly, when there is motion or some event it shows a preview file in the app. But when I go to “Events” in the app and click on the preview, it says “No events, try swiping up or pulling down the list.” What am I missing? Is my doorbell defective or how do I find actual recorded events?