Can other AOSU cameras (doorbell & indoor) be added to the HomeBase that came with the outdoor solar cameras?
Good day,
As of now, AOSUâs HomeBase is not a universal hub for all their cameras. The HomeBase that comes with the outdoor solar cameras only supports the cameras it was designed to pair with, typically just those included in the kit or compatible add-ons from the same line.
So unfortunately, you canât add AOSU doorbell or indoor cameras to that same HomeBase, because they usually connect directly to Wi-Fi and arenât designed to integrate with the HomeBase system.
Each AOSU device type (outdoor, doorbell, indoor) generally runs independently through the app, even though they all appear in the same dashboard.
Let me know what specific models youâre working with, AOSU doesnât always make this super clear, and I can help confirm compatibility.
All the best,
S.S
I have a similar question. I asked the chatbot on AOSU site (itâs the weekend) and it said if I had SolarCam D1 Classic I can only add the same camera, however on Amazon Iâm looking at the: AOSU 2K Add-on Camera, and it says âRequires WirelessCam/SolarCam HomeBase (NOT Doorbell HomeBase)â so it almost sounds like it might be compatible.
Here is link: Amazon.com : AOSU 2K Add-on Camera, Requires WirelessCam/SolarCam HomeBase (NOT Doorbell HomeBase) : Electronics
That one is not solar, but Iâm not sure if it can be added to my homebase for the SolarCam D1. I only have 2 cameras and homebase can have 4. Just hate to deal with returns.
Thanks,
Youâre absolutely right to check carefully before buying, AOSUâs product compatibility can be a little unclear.
Based on what the AOSU support chatbot told you, the SolarCam D1 Classic is designed to only pair with other SolarCam D1 Classic cameras. However, the Amazon listing for the AOSU 2K Add-on Camera says it requires a âWirelessCam/SolarCam HomeBase (NOT Doorbell HomeBase),â which makes it sound like it could work but this doesnât specifically confirm compatibility with the SolarCam D1 Classic HomeBase.
Hereâs the key thing:
AOSU seems to separate their camera lines WirelessCam Series and SolarCam Series and while the product title suggests possible overlap, unless the camera specifically mentions âSolarCam D1 Classicâ in its compatible models, thereâs a risk it wonât pair correctly.
Since returns are a hassle, Iâd strongly suggest:
- Checking your HomeBase model number (usually listed underneath or in the app) and matching it to the requirements of that add-on camera.
- If unsure, contacting AOSU support directly on the AOSU app, you tend to get a quicker response there, to get a precise answer before ordering. (include your homebase number)
Ask to speak to Julie, one of the techs on AOSU team, sheâs quite knowledgeable and friendly, in the case normal customer support is unable to help
Sadly, until you get a firm confirmation, Iâd recommend holding off purchasing that add-on to avoid disappointment or return issues.
All the best,
S.S
Thanks for clarifying! I was able to get answers from email and chat as well. Great customer service! Here is what I found if others have the same question:
Thank you for reaching out to us.
Yes, the link you shared and the camera in question can be added to a HomeBase.
Hereâs a quick guide on camera compatibility with the HomeBase system:
Cameras that can be added to a HomeBase:
WirelessCam Lite â C6P
SolarCam System Max â C7P
WirelessCam System Max â C6S
SolarCam System Max â C7S
SolarCam D1 Classic Kit â C9C3CA11
SolarCam P1 SE System â C8E
Important Note:
A maximum of four cameras can be added to a single HomeBase.
If you need to connect more cameras, an additional HomeBase will be required.
We look forward to your response and are always here to help!
Let me know if youâd like this formatted as a graphic or included in an FAQ sheet!
Sincerely,
Nivardo
AOSU Support Team
Thank you for sharing your knowledge! and Iâm happy to hear your concerns were met.