Make sure that the green light flashes (HomeBase)
Make sure that it is connected to a power source and that the LAN cable is connected properlyMake sure that the phone (where the Aosu app is installed) is connected to the same Wi-Fi as the HomeBaseMake sure that the Aosu app has permission to enable the privilege to Detect Surrounding Devices
NOTE You may also contact your Internet Service Provider for these steps belowMake sure to configure DHCP on the router
Make sure that the MAC white list is not enabled on the router
Make sure that AP isolation is not enabled on the router.