SD Card Play Back - Event Jumping

Ask aosu
1

Hey Everyone,

Does anyone know why on the C5E camera if you click to watch an event, it will skip from that event to the next, doesn’t allow you to continue to view the footage after the event smoothly without the jump?

I found a YouTube video from 2 years ago, the man was showing his camera - if you watched an event it would just continue on with the SD card footage, it did NOT jump to the next event.

Is there a way to have the camera just continue the play back without jumping to the next event?!

I attached my video but wasn’t able to attach the video of what I saw online - it says the file is too big.

Thanks!

2

Hi,

We’re truly sorry to hear that you’re experiencing this issue!

To get this resolved for you as quickly as possible, please reach out to our dedicated support team directly through the app. Our live agents will be able to assist you one-on-one and investigate the details.

How to reach us:
Open the aosu App ➔ Tap Support (bottom right) ➔ Select Online Support to start a chat.

Thank you for your patience and support!