Recientemente, la cámara no guarda las grabaciones a pesar de anunciar eventos, cuando se revisa el listado no aparecen los vídeos. Solía funcionar bien al comprarla. Además tarda demasiado en cargar el tanto el live como la sección de eventos. La SD es nueva y está acorde a los requerimientos por asou, y se ha reiniciado el equipo para comprobar que los problemas persisten. La red dice estar más del 90% de alcance y la batería está la 100%
Good day Sharaz here, I understand. Since the camera is correctly recognizing the SD card and showing it in the app (if it wasn’t recognizing your SD card it would show a completely different page,so the SD card is being read), it sounds like the issue is not with the camera detecting the SD card, but rather with the recording process itself.
Since the camera is still detecting and announcing events but the recordings are not appearing in the event list, could you please first check the detection settings and make sure event recording is enabled? Also, if possible, please try formatting the SD card directly through the AOSU app and then test the camera again or removing the SD card testing it on another device/inserting it once more in.
The fact that the Live View and Events sections are also taking a long time to load, despite the camera showing over 90% network strength, may indicate that there is also a communication or connection issue between the camera and the app. A strong signal percentage does not always guarantee that the connection is stable. Additionally, 90% shown in the settings is the connectivity between your camera and the network. Not your device (used for viewing) and the network. I would recommend you to change the Video/Audio settings from 2K Mode to Smooth Mode
Since the camera previously worked correctly and the SD card is recognized, if the problem continues after checking the settings and formatting the card, it could potentially be a firmware/software issue or an issue with the camera’s ability to write recordings to the SD card.
If you can send me the exact AOSU camera model, I can also help you check the appropriate recording settings and troubleshoot it further.
I’ve had the same problem for 3 weeks. Before, everything worked without the slightest problem, and now I have the same problem as my colleague here. I have WiFi coverage at 100% And that’s not the reason that it doesn’t load the live image and doesn’t show the record on the card, so stop telling people such nonsense that it’s from poor WiFi coverage. for a year the camera hangs in the same place and the WiFi is at 100% and it still doesn’t work as before. In short, money well spent and in my opinion this camera is of poor quality and I wouldn’t buy it again