Why can’t I see my cameras on the Google home app even though they are linked
Thanks for sharing the screenshot — it looks like Google Home can see the camera connection, but it’s unable to load the actual video stream right now.
The good news is that this usually means the account linking worked, but there may be a temporary issue with the camera connection, app sync, or stream authorization.
A few quick things worth checking first:
• Can you still view the camera normally inside the Aosu app?
• Try restarting the camera, router, and phone
• Try unlinking and relinking Aosu inside Google Home
• Make sure both apps are updated to the latest version
• You can also try saying:
“Hey Google, sync my devices”
To help narrow this down further, could you also share:
• Your camera model
• Whether all cameras are affected or only one
• Whether Live View works normally in the Aosu app
• Your Google Home app version
• Whether this issue started recently or after an update/setup change
That information can help determine whether this is related to the camera connection, Google Home integration, or a recent compatibility issue.
I have the same question. I just installed the SolarCam D1 Max, Model #C9S13. It is bound to the Google Home App and is listed in the app as a camera. However, there is no video stream to the app. The advertising says that the camera works with Google Home. The Live View does work normally in the Aosu app. My Google Home version is the latest, 4.20. I have removed the binding and reauthorized it and it still isn’t streaming video.
Could you find “aosulife” app in your Google home? please use “aosulife” instead of “aosu”