[Round 26 | aosu Security Quiz] Too Many or Too Few Alerts?

Events
1

:police_car_light: Round 26 , “Too Many or Too Few Alerts?”

:hushed_face: Imagine this:
One day you notice your camera sending way too many alerts—or almost none at all. The notifications clearly don’t match what’s happening at home, and it starts to affect how you use the device. **What would you do to solve it?**:white_check_mark:

:bullseye: Q: What should I do if I receive too much misinformation or too few event notification?

:magnifying_glass_tilted_left: You can find the answer in the aosu Community.
:backhand_index_pointing_right: Search “What should I do if I receive too much misinformation or too few event notification?” in the top-right search bar. :desktop_computer:

:wrapped_gift: Prizes Up for Grabs

  • :balloon: Lucky Winner— 14-day Monthly Cloud Storage Service ×1 :cloud:
  • :trophy: Monthly Grand Prize — aosu Indoor Camera ×1 :video_camera: (join 3+ quiz rounds to qualify)

:white_check_mark: How to Participate

  1. Go to the aosu Community and search for the article title using the search bar in the top right corner.
  2. Read the article and leave your answer in the comments section of this post.
  3. All correct answers will be entered into this week’s prize draw!

:three_o_clock: Quiz Period : Dec 3 – Dec 9
:loudspeaker: Winners Announced: Next Wednesday in the comments — stay tuned! :eyes:

:light_bulb: Think you know the answer?
Come and answer the questions! :glowing_star: :glowing_star:

2

:wrench: Troubleshooting Alert Issues with Your aosu Camera

If your camera is sending too many alerts or not enough, here’s how to fine-tune it:

:round_pushpin: Too Many Alerts?

  • Lower the motion sensitivity: Go to Settings → Motion Detection → Detection Sensitivity and adjust it based on your home’s environment.
  • Customize notifications: In Settings → Notification Settings → Notification Mode, switch to Smart Notification and disable message types you don’t need.

:round_pushpin: Too Few Alerts?

  • Increase the motion sensitivity: Same path: Settings → Motion Detection → Detection Sensitivity—but raise the level to catch more activity.
  • Enable all message types: In Settings → Notification Settings, make sure Smart Notification is on and all message types are active.
  • Check Snooze mode: If it’s enabled, alerts will be paused during your set time. You can find this on the app’s main page.
  • Disable Do Not Disturb: Make sure your phone isn’t in DND mode, or notifications might be blocked.

:bullseye: These tweaks should help you get the right number of alerts

3

Too much information：

  1. You can reduce the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

  2. You can select the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

Too few event notification：

  1. You can increase the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

  2. You can view the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

  3. If you turned on the Snooze mode, then during your setting period you won’t be receive any notifications, check your Snooze mode status on your App main page.
    confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off)."

4

Too many notifications?

  1. Lower the motion sensitivity(Aosu App Seeings)
  2. Customize notifications (Aosu App Seeings)

Too Few notifications?

  1. Increase the motion sensitivity (Aosu App Seeings)
  2. Enable all message types (Aosu App Seeings)
  3. Check Snooze mode (Aosu App Seeings)
  4. Disable Do Not Disturb: (phone settings)
5

Too Many Alerts?

  • Lower the motion sensitivity: Go to Settings → Motion Detection → Detection Sensitivity and adjust it based on your home’s environment.

  • Customize notifications: In Settings → Notification Settings → Notification Mode, switch to Smart Notification and disable message types you don’t need.

Too Few Alerts?

  • Increase the motion sensitivity: Same path: Settings → Motion Detection → Detection Sensitivity—but raise the level to catch more activity.

  • Enable all message types: In Settings → Notification Settings, make sure Smart Notification is on and all message types are active.

  • Check Snooze mode: If it’s enabled, alerts will be paused during your set time. You can find this on the app’s main page.

  • Disable Do Not Disturb: Make sure your phone isn’t in DND mode, or notifications might be blocked.

6

According to Aosu guidelines, following steps are recommended to be taken to resolve notification issues:

Too much information：

  1. You can reduce the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

  2. You can select the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

Too few event notification：

  1. You can increase the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

  2. You can view the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

  3. If you turned on the Snooze mode, then during your setting period you won’t be receive any notifications, check your Snooze mode status on your App main page.
    confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off)."

7

Too much information：

  1. You can reduce the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

  2. You can select the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

Too few event notification：

  1. You can increase the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

  2. You can view the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

  3. If you turned on the Snooze mode, then during your setting period you won’t be receive any notifications, check your Snooze mode status on your App main page.
    confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off)."

8

Alerts can be annoying. You don’t always need to see the neighborhood stray cats on your camera. Here’s how you can adjust those settings:

One of my cameras is in a very high traffic area so I turned off notifications entirely and just look through the archived videos on a daily basis.

9

Too much information：

  1. You can reduce the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

  2. You can select the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

Too few event notification：

  1. You can increase the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

  2. You can view the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

  3. If you turned on the Snooze mode, then during your setting period you won’t be receive any notifications, check your Snooze mode status on your App main page.
    confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off)."

10

Adjust the sensitivity in settings.

11

Reconfiguring aosu cameras via aosu app to tackle the problems of receiving too many notifications or not enough alerts;

Too Many notifications:
• Lower the motion sensitivity: Go to Settings → Motion Detection → Detection Sensitivity and adjust it based on your home’s environment.
• Customize notifications: In Settings → Notification Settings → Notification Mode, switch to Smart Notification and disable message types you don’t need.

Too Few notifications
• Increase the motion sensitivity: Same path: Settings → Motion Detection → Detection Sensitivity—but raise the level to catch more activity.
• Enable all message types: In Settings → Notification Settings, make sure Smart Notification is on and all message types are active.
• Check Snooze mode: If it’s enabled, alerts will be paused during your set time. You can find this on the app’s main page.
• Disable Do Not Disturb: Make sure your phone isn’t in DND mode, or notifications might be blocked.

12

This is how to fine tune your AOSU camera if you are receiving too many alerts, some false, or not enough:

Too Many notifications:
• Lower the motion sensitivity: Go to Settings → Motion Detection → Detection Sensitivity and adjust it based on your home’s environment.
• Customize notifications: In Settings → Notification Settings → Notification Mode, switch to Smart Notification and disable message types you don’t need.

Too Few notifications
• Increase the motion sensitivity: Same path: Settings → Motion Detection → Detection Sensitivity—but raise the level to catch more activity.
• Enable all message types: In Settings → Notification Settings, make sure Smart Notification is on and all message types are active.
• Check Snooze mode: If it’s enabled, alerts will be paused during your set time. You can find this on the app’s main page.
• Disable Do Not Disturb: Make sure your phone isn’t in DND mode, or notifications might be blocked.

13

Troubleshooting for too many notifications and false alerts

1. Try reducing the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

2. Try selecting the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

Troubleshooting for too few event notification：

1. Try increasing the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

2. View the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

3. If you have turned on the Snooze mode, then during your setting period you won’t receive any notifications, check your Snooze mode status on your App main page.
confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off)."

14

If you receive too much misinformation/alerts

  • Reduce the sensitivity in “Settings - Motion Detection - Detection Sensitivity” according to the surrounding environment of the home to avoid too much misinformation.

  • Select the smart notification mode in “Settings-Notification Settings-Notification Mode” , and disable the undesired message types in Message Notification Type.

If you receive too few event notification：

  • Increase the sensitivity in ““Settings - Motion Detection - Detection Sensitivity”” according to the surrounding environment of the home to receive more event notifications.

  • View the message notification mode in “Settings-Notification Settings”, and if you are in smart notification mode, you can enable all message notification types.

  • If you have turned on the Snooze mode, then during your setting period you won’t receive any notifications, check your Snooze mode status on your App main page.
    confirm that the mobile phone is not on “DND” (Do Not Disturb) mode (this mode should be turned off).":smiley:

15

Adjusting Notification Frequency

This section explains how to manage your device’s notifications, whether you are receiving too many or too few alerts.

If You Are Receiving Excessive Alerts (Too Many Notifications):

To reduce the number of unwanted messages, adjust your detection settings and notification preferences:

Lower Detection Sensitivity: Navigate to Settings > Motion Detection > Detection Sensitivity. Decrease this setting based on your home’s environment to prevent false alarms triggered by insignificant events.

Filter Notification Types: Go to Settings > Notification Settings > Notification Mode and select the Smart Notification option. Within the Message Notification Type section, simply turn off any message categories you do not wish to receive.

If You Are Receiving Insufficient Alerts (Too Few Notifications):

To ensure you receive critical alerts, check these settings:

Increase Detection Sensitivity: Access Settings > Motion Detection > Detection Sensitivity. Raise this setting, considering your home’s surroundings, to capture more events and generate additional notifications.

Verify Message Notification Settings: Check Settings > Notification Settings. If you are using the Smart Notification mode, ensure that all available message notification types are enabled to guarantee comprehensive coverage.

Check for ‘Snooze’ Mode: Look at your App’s main screen to confirm the status of the Snooze feature. If it is active, you will not receive any alerts during the specified time window, so you may need to disable it.

Disable Mobile ‘Do Not Disturb’ (DND): Confirm that your mobile phone’s native DND (Do Not Disturb) or equivalent silent mode is turned off, as this will suppress all incoming application alerts.

16

:trophy: Aosu Security Quiz Event – Winner Announcement

:tada: Winners Round 26 Announced!
The lucky winner is: @skysoljr
Prize: 14-day monthly cloud storage service ×1 :balloon:
:confetti_ball:Congratulations to the above winners!!!

:envelope_with_arrow: Please contact our team via email [community@aosulife.com] to claim your prize!
:mobile_phone: You can also share on WhatsApp

:wrapped_gift: :rocket: Round 27 drops next Wednesday!

Test your knowledge, join the fun, and stand a chance to win exciting rewards.

17

I’ve tried to contact you with the email address you provided to claim the prize but I haven’t heard anything from you yet. Any help? Thank you for your time.

18

Hi Rich,
We’ve already sent you the code, please check. If you have further questions, please feel free to contact us from email.
Best,

19

Thank you. I got it.