Dear Aosu,
I would really love to review the events on my camera but I am unable to do so because your banner advertising cloud storage refuses to move. Grateful for your guidance as I have tried everything and the problem persists and I am quite frustrated.
Thanks in advance!
Hello, I’m very sorry for the inconvenience. 
Regarding the “banner advertising cloud storage refuses to move” issue you mentioned, could you please provide a screenshot or screen recording of the situation on your phone? I will investigate this matter and report it to our product team. Thank you for your vioce! 
I had an event at 3 am and could nit view it because of the stupid add. I ended up going out to see so what’s the point of the camera.
Dear AOSU,
Since I notified you of the issue, the banner disappeared.
I will be sure to reach out if the issue occurs again.
Thank you for responding.
Michelle